Privacy Policy

Last Updated: October 17, 2026

1. Introduction

Greer Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including insurance inquiries, SMS marketing, email marketing, appointment reminders, and website tracking tools.

By using our website and services, you acknowledge the practices described in this Privacy Policy. By separately opting into our communications, you consent to receive the communications you select.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, mailing address, and other contact details when you submit forms, request insurance quotes, book appointments, or contact us.

Insurance Inquiry Information

We may collect information you voluntarily provide regarding your insurance needs, coverage preferences, and other details necessary to assist with insurance inquiries.

Communications Data

If you opt in to receive SMS or email communications, we collect your messaging preferences and maintain records of consent and opt-out activity.

Usage and Device Information

We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and website interactions.

Appointment and Service Data

If you schedule appointments or request our services, we may collect details associated with those interactions.

3. How We Use Your Information

We use your information to:

Respond to insurance inquiries and provide requested services.

Help you explore insurance coverage options.

Send appointment confirmations and reminders.

Send SMS and email communications that you have explicitly consented to receive.

Improve our website and marketing performance using analytics.

Maintain compliance records related to consent and opt-outs.

Protect our business and users, including fraud prevention and security monitoring.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to personalize your experience and understand how our website is used.

You can control cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for their marketing or promotional purposes.

We may share information in the following limited circumstances:

Service Providers

We may share information with trusted service providers who assist with SMS and email delivery, scheduling, customer support, website hosting, and analytics. These providers may only use information to perform services on our behalf.

Insurance Service Providers

When necessary to fulfill your insurance requests, we may share relevant information with insurance carriers or other authorized insurance service providers, subject to applicable laws and privacy requirements.

Legal and Safety

We may disclose information if required by law or to protect the rights, safety, and security of Greer Agency, our clients, or others.

Business Transfers

If Greer Agency is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to applicable privacy obligations.

SMS and Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors providing support services, such as customer service, is permitted when necessary to provide those services.

All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for marketing or promotional purposes.

6. Your Choices

SMS Opt-Out

You can opt out of SMS messages at any time by replying STOP to any message from Greer Agency.

After you send STOP, we will send a confirmation message, and you will no longer receive SMS messages unless you opt in again.

Email Opt-Out

You can unsubscribe from marketing emails by clicking the unsubscribe link included in the email.

Access and Correction

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Greer Agency

Owner: Brenda Greer

Address: 1340 Bonner Street, Silsbee, Texas

Phone: 409-223-2353

Email: [email protected]